If you are a business owner, you will most likely agree that efficient communication is needed with your customers, to build a cordial relationship with them and keep their loyalty and patronage. SmartSMSSolutions’ SIM hosting service gives you a platform to ensure this communication.

WHAT SIM HOSTING DOES FOR YOUR BUSINESS

• NO RESTRICTIONS TO MESSAGE DELIVERY

The DND service introduced by the NCC and implemented by the telecom operators normally restrict delivery of bulk SMS to some phone numbers and not all. This is not good for business. With SIM hosting though, your messages have no such restrictions. You can thus get more rewarding results from your SMS marketing.

• AUTOMATED 2-WAY MESSAGING

2-Way messaging is a powerful way of communicating with and improving relationships with your existing customers and prospective ones by engaging them in a real-time conversation using SMS. The SIM hosting service gives you the opportunity for this.

• GET NEW CUSTOMERS VIA A SELF-OPT-IN SERVICE

With SIM hosting service, prospective customers can decide to opt in to your marketing campaign by sending a keyword or code to your dedicated phone number. This help increase your customer base.

• CUSTOMERS HAVE THE OPTION FOR CALL BACK WITH A SINGLE DIAL

The SIM hosting service affords you the option to give your customers the privilege of a call back using a single dial on the dedicated phone number. This makes communication with you an exciting one for your customers.

• EASE OF INTEGRATION WITH YOUR EXISTING APPLICATIONS

Using our API, you can easily integrate the service with other existing applications you have and/or your website. Such is its simplicity and ease of use.

• CREATE AUTO RESPONDER FOR ALL INCOMING MESSAGES

Auto responders are messages set to go out automatically. They help you automate your campaigns and saves you the time of typing the same response to hundreds or perhaps thousands of customers . The SIM hosting service offers this feature.

• CALL ROUTING FROM SIM

Phone calls made to the dedicated SIM can be routed to other phone number(s), so it is picked up by an available agent and not lost or sent to voicemail. This improves customers experience.

• REROUTE MESSAGES TO ANOTHER PHONE NUMBER

As with phone calls, messages sent to the SIM can be rerouted to another phone number or more than one phone numbers and attended to individually via the bulk SMS route.